Waterford Hotel Group Services - Experience in operating full service, select service, franchised and independent hotels, as well as convention centers.

Services

Waterford Hotel Group has been involved in the operation of numerous properties throughout the United States. Our years of experience in operating full service, select service, franchised and independent hotels, as well as convention centers, have allowed us to continuously strengthen the level of services offered to maximize asset value. Waterford Hotel Group offers a myriad of services to hotel and convention center owners, custom tailored to meet the needs of individual properties on an ongoing basis, including:

Hotel and Convention Management

Waterford Hotel Group provides value to the customer, creates value for the owner, and provides career growth for associates. This three-pronged commitment translates into business success.

Operations

Waterford Hotel Group's philosophy in the day-to-day running of a hotel or convention facility is simple: "hands-on hospitality". This hospitality management style is rooted in property-level empowerment, aided by expert support from our corporate office in areas such as:

  • Business Plan
  • Brand Standards
  • Food and Beverage Management
  • Engineering
  • Procurement
  • Capital Planning

Sales & Marketing

To outperform the competition in a given marketplace, it takes a top-down approach to product positioning and smart marketing. Waterford-managed properties reach or exceed sales goals and maintain an edge above competitors through:

  • Sales and Marketing Plan
  • Direct Sales
  • Marketing / Advertising
  • Public and Media Relations
  • Revenue Management
  • E-Commerce

Human Resources

Waterford Hotel Group understands that effective associates who communicate well with guests and co-workers are the most valuable assets of all. Waterford's comprehensive human resources department assists each property in developing a motivated and productive staff through:

  • Recruitment and Retention
  • Orientation
  • Training
  • Benefit Administration
  • Salary and Benefit Surveys
  • Career Advancement
  • Internships

Finance

Waterford Hotel Group provides financial support to our portfolio through a variety of accounting and finance functions and controls, including:

  • Centralized and Decentralized Accounting
  • Internal Audit
  • Cash Management
  • Daily and Monthly Reporting
  • Financial Analysis
  • Operating Budget
  • Labor Analysis
  • Information Technology

Asset Management

Waterford Hotel Group assists owners with strategic decisions to maximize the value of their assets.

  • Operations Review
  • Financial Performance and Benchmarking
  • Capital Planning
  • Marketing Review
  • Franchise Selection and Negotiations
  • Brand Relations
  • Lender Relations
  • Receivership

Development

Waterford Hotel Group draws from vast experience in a number of successfully executed hotel developments and renovations. Waterford delivers projects on time, within budget, and most importantly, according to client specification. Each detail, from initial product design through purchasing, receiving, construction supervision, and installation, is professionally managed by Waterford, including:

  • Construction / Renovation Project Budgeting
  • Design Review / Architectural and Interior
  • Project Management
  • Construction Management
  • FF&E Procurement and Installation
 
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